Wheelchair Accessible Vehicles
As a family run business that truly cares, we pride ourselves on keeping every wheelchair accessible vehicle in our fleet clean, roadworthy and well looked after, so you get a comfortable and safe drive every time. With over 15 years’ experience, and family members and staff with lived experience of disability, we understand the real, everyday needs of the people we drive.
Our fleet, based in Melbourne and Sydney, includes Toyota Commuters, second and third row converted Kia Carnivals, and Mercedes Sprinters — each fitted with secure wheelchair locking systems and either a hydraulic hoist or ramp entry. Browse the full range below, or get in touch if you have any questions about which vehicle suits your needs.
Toyota Commuter
With Hydraulic Lift
- Each Toyota has a different seating layout, seating 1–2 wheelchairs and 6–8 passengers
- Max weight 350kg including wheelchair
- Hydraulic lift with 4-point wheelchair locking
- Hoist footplate 830mm W x 1290mm L
- Entrance 1520mm W, interior 1550mm W
- Rear door to rear of footplate 1400mm max W
- 1550mm height inside, 2.5m clearance
Mercedes Sprinter
With Hydraulic Lift
- Seats 1 wheelchair and 7 passengers
- Max weight 350kg including wheelchair
- Hydraulic lift with 4-point wheelchair locking
- Hoist footplate 830mm W x 1290mm L
- Our newest, most premium vehicle
2nd Row Kia Carnival
With Ramp
- Seats 1 wheelchair and 4 passengers
- Max weight 300kg including wheelchair
- Passenger sits right behind the driver
- Ramp 800mm W, entry height 1460mm
- 4-point wheelchair locking system
3rd Row Kia Carnival
With Ramp
- Seats 1 wheelchair and 5 passengers
- Max weight 300kg including wheelchair
- Passenger sits at the back of the vehicle
- Ramp 800mm W, entry height 1460mm
- Interior 800mm W x 1400mm H x 1000mm L
Frequently Asked Questions
Everything you need to know
What vehicles do you have available? +
Our fleet includes Toyota Hiace Commuters, Kia Carnivals (second and third row conversions), and Mercedes Sprinters. Each vehicle is fitted with secure wheelchair locking systems, automatic or manual ramps and hoists, adjustable seating, and climate control. View our full fleet here.
Can your vehicles accommodate both manual and power wheelchairs? +
Yes — all of our vehicles can accommodate both manual and power wheelchairs. Please note that some mobility scooters may not be compatible depending on their size and dimensions, so we recommend getting in touch before booking to confirm your scooter will fit.
How do I make a booking? +
You can submit a booking request using our online enquiry form. Once we receive your request we'll get back to you to confirm availability and finalise the details. We recommend booking as early as possible, particularly during busy periods like summer and major Melbourne events.
Is payment required before I take the vehicle? +
Yes — full payment is required before the vehicle leaves our premises. We accept payment prior to pick-up to keep the process smooth and straightforward for everyone.
Is insurance included in the hire price? +
Yes — fully comprehensive insurance is included in all of our hire prices. You won't need to arrange separate cover.
Are there any licence or age requirements? +
Yes — all drivers must hold a full (not provisional or learner) driver's licence and be aged 25 or over to hire one of our vehicles.
Can you deliver the vehicle to me? +
Yes — vehicle delivery and collection can be arranged at an additional cost, subject to driver availability. Most customers pick up from our Boronia (Melbourne) or Toongabbie (Sydney) locations. Get in touch to discuss delivery options for your situation.
Can I hire a vehicle with a driver? +
Yes — we offer a vehicle and driver service on an hourly basis, where the driver waits and is available for your return journey. All our drivers have experience in the disability sector and provide thoughtful, professional support.
How long can I hire a vehicle for? +
We offer flexible hire periods tailored to your needs — from a single day through to extended long-term hire. Every situation is different, so get in touch and we'll work out what suits you best.
Do you service areas outside of Melbourne? +
Yes — in addition to Melbourne, we service Sydney and have vehicles based in Toongabbie available for pick-up and drop-off. We have also supported clients and major events across Australia. Contact us to discuss your location and we'll let you know what's possible.
What if I have a question that isn't answered here? +
We're happy to help — just use our online enquiry form and we'll get back to you as soon as possible.
Why Choose Us?
for your wheelchair accessible vehicle hire
Clean & Comfortable Vehicles
We care about you and our vehicles. Every vehicle is cleaned regularly and well maintained, so you get a pleasant, comfortable experience every time.
Flexible Services
Wheelaway was born from the heart. With family members living with disability and staff who have close connections to people with disability, we understand the real complexities of living with disability, and can create custom hire packages to suit your unique needs.
Permits and E-Tags
All our wheelchair accessible vehicles carry the necessary permits and e-tags, so your journey is safe, quick and stress-free from the moment you pick up.
Don't Just Take Our Word For It
Real experiences from people who've used our wheelchair accessible vehicles
"Hermann gave us a breakdown on how it all worked. When we arrived to pick Mum up we realised the hoist wasn't wide enough to fit her chair. We rang Hermann in the hope he might have a bigger one. Not only did he have one, he brought it down to us! You have got yourselves a regular customer here for sure."
"The effort and care taken by our driver Hermann and the ease of communication with Diane in the booking department were much appreciated. Our driver was punctual and very attentive to my sister's requirements for travel in her wheelchair. We would highly recommend your service."
"If it wasn't for the accessibility shuttles we would not have had the great experience we had at the GP. Even at peak times we did not have to wait long, and drivers would stop to see if they could offer any assistance. I am in awe of how well run the service was."